Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Search queries and course preferences
• Saved courses and favorites (stored locally in your browser)
• Feedback and communications you send to us

1.2 Information Automatically Collected

• Usage data and analytics (page views, search patterns, user interactions)
• Technical information (IP address, browser type, device information)
• Performance and error logs for service improvement
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• Provide and improve the CRICOS Search service
• Analyze usage patterns to enhance user experience
• Debug technical issues and improve platform stability
• Respond to your inquiries and provide support
• Ensure the security and integrity of our service
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (analytics, hosting, etc.)
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect the rights, property, or safety of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Storage and Security

We implement appropriate security measures to protect your information:

• Data is stored on secure servers with encryption
• Access to personal information is restricted to authorized personnel
• Regular security assessments and updates
• However, no method of transmission over the internet is 100% secure

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and saved courses
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

6. Third-Party Services

Our service may contain links to third-party websites or integrate with external services:

• Educational institution websites
• Government CRICOS databases
• Analytics and monitoring services
• Social media platforms

These third parties have their own privacy policies, and we are not responsible for their practices.

7. Data Retention

We retain information for as long as necessary to provide our services and comply with legal obligations. During the beta phase, data retention periods may vary as we optimize our systems.

8. Your Rights and Choices

You have the right to:

• Access and review the information we have about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of certain data collection and processing
• Control cookie settings in your browser

9. Children's Privacy

CRICOS Search is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our official channels at EduXGateway.

Last updated: 18 September 2025